Refund policy

At Crunchy Munch, your satisfaction matters to us. Because we sell food products, we follow strict food-safety standards while doing our best to take care of our customers.

All Sales Are Final on Food Products

Due to food safety regulations, we do not accept returns or exchanges on any opened or used food products.

Damaged or Incorrect Orders

If your order arrives:

• Damaged

• Defective

• Or incorrect

Please contact us within 7 days of delivery at contact@crunchymunch.co with:

• Your order number

• A brief description of the issue

• Clear photos of the item(s) and packaging

Once reviewed, we’re happy to offer a replacement or refund, depending on the situation.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, Crunchy Munch is not responsible for lost or stolen packages. If this happens, please reach out and we’ll do our best to help you file a claim with the carrier.

Taste Preferences

While we stand behind the quality of our products, we do not offer refunds or returns based on taste preference. Flavor is subjective, and we encourage customers to explore different flavors to find their favorite.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Us

If you have any questions or concerns, please reach out to us at:
📧 contact@crunchymunch.co

We truly appreciate your support and thank you for being part of the Crunchy Munch community.